Laara Sergeant

Laara Sergeant

A little about me.

What inspired you to become a Support Coordinator? To me, it’s an ideal blend of practical assistance and therapeutic conversation. My aim is to ensure individuals feel listened to, understood, and supported, knowing there’s someone in their corner actively advocating for them. I’ve always sought to assist practically, particularly those individuals or families facing challenges or dealing with health issues.

How long have you been working in this space, and what do you enjoy most about it? My background is primarily in Clinical fields, mainly Occupational Therapy and Exercise Physiology, where I’ve coordinated support and delivered education to clients for the last three to four years. I find fulfillment in the practical and organisational aspects, as they align with my strengths, yet what I truly cherish is guiding our Participants through challenging times towards positive outcomes.

What types of support services do you specialise in or have experience with? I possess a detailed comprehension of Clinical aspects, reporting, compliance, goal setting, and the implementation of strategies and programs to achieve successful outcomes. My extensive experience encompasses complex and palliative care, mental health, addiction, SDA/SIL, homelessness, and working with children and young adults dealing with ASD and ADHD.

Can you tell me about a particularly rewarding or memorable experience you’ve had while assisting someone? I am always genuine and go above and beyond where possible, this has provided me with many rewarding and memorable experiences with MND Clients and the voicebanking program I developed and managed, but have not yet built stories to share in this space.

Are there any resources or programs you find Interesting and beneficial for a lot of your participants? Each circumstance is different, but I am building these currently. I believe wholeheartedly in a holistic approach to health and wellbeing, I find Hydrotherapy incredibly interesting and the benefits both physically, mentally and socially are incredible.

What do you believe are the most important qualities for a Support Coordinator to have?A genuine and warm nature with a proactive attitude who really gets to know their participant’s needs, aspirations and goals. Who finds a genuine match with resources and professionals that make positive impacts.

What do you enjoy doing outside of work? Any hobbies or interests you’d like to share? Portrait Photography, hiking to places with my hubby and stargazing while he shoots AstroPhotography, being witness to beautiful landscapes, being immersed in nature, camping, adventures with the kids, supporting my kids to learn how to be caring and determined adults.

Tell us something we don’t know, but need to know? I have FOUR children, each one completely different from the others “chalk and cheese” truly, so they all need different parenting styles. We are a blended family which works really well – most of the time haha. My husband makes me laugh constantly, I am obsessed with him and his incredible whit and intellect.


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